Tess Electric offers a 5-Year Full Parts Replacement or Full Product Replacement Prorated Warranty from the date of purchase.
Your warranty must be registered within the first 90 days of purchase to remain valid. If you choose not to register your warranty, your warranty may be invalidated. This limited warranty is to the original purchaser of the product and not transferable to any other person or entity. All BMS and Cell Exchanges are covered throughout the warranty period. If a full replacement warranty is needed the warranty is prorated 25% per year after the first year at the current retail pricing.
Tess Electric has no obligation under this limited warranty for products subjected to the following conditions (including but not limited to):
- Damages incurred during installation or removal
- Damages caused during mishandling of product
- Inappropriate Environmental Exposure
- Damages caused by improper maintenance
- Tampering, Altering, and/or Disassembly of product
- Using the product in applications other than which it was intended for by the manufacturer
- Lightening, Fire, Flood, or Acts of God
- Any product whose serial number has been altered, defaced, or removed
TERMS AND CONDITIONS
The equipment sold by Tess Electric is designed by the manufacturer to be installed only by licensed, trained, and insured solar electrical installation professionals. We strongly advise the customer to seek the assistance of such a professional to exclusively perform the implementation of any of these products, and we make no warranty of the purchaser’s safety, success of equipment implementation, or compliance with local codes and regulations. Tess Electric disclaims all warranties, expressed or implied, including but not limited to, any implied warranty with respect to the accuracy or completeness of the information they disseminate and/or fitness of the materials sold for a particular purpose. Some of the USED or grade B titled equipment sold may not include a manufacturer’s warranty. No warranty may be created or extended by sales or promotional materials on these items. Each party hereby irrevocably waives its rights to trial by jury in any action or proceeding arising out of this agreement or the transactions relating to its subject matter. All installation advice provided by Tess Electric before, during, or after purchase of solar equipment is purely for the purpose of general concept education and must not replace the expertise of a licensed and trained solar specialist. The Customer agrees to full indemnification for Tess Electric henceforth from any legal recourse relating to and arising out of the installation of the products purchased by the customer.